You are able to cancel the order unconditionally if the order not shipped yet. Please contact us with 24 hours after the order paid.

In an attempt to get orders shipped out as quickly as possible, we may be unable to make any change or cancelation requests.

In some cases, we may be able to honor your request but it is not guaranteed. Please make sure to include the keywords CHANGE or CANCEL in your subject line.

How long does it take to process a return

Once your return is received and reviewed, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchanges

As an e-commerce shop, we do not offer typical exchanges. If you would like to exchange your product in its original condition, please follow the return procedures outlined above and place a new order for your preferred item(s). You can do this at your earliest convenience by placing an order now so it ships asap, or you can wait until we’ve processed your refund.