Hassle-free Returns

If for any reason you are unsatisfied, we gladly accept returns on most gear that is in its original undamaged packaging and products must be in new, mint condition within 15-days for a full refund of the purchased price. Returned or exchanged products must be in brand new, mint condition, and have all original manufacturer’s packaging, materials, and accessories, including instruction booklets, packing inserts, and blank warranty cards.

Damaged, Defective, or Incorrectly Received Items

Please make sure to check all of your items upon delivery. If you receive a product that is damaged in shipping, defective, or that is not the product you ordered, you will have 14 days to submit your claim by reaching out to us at [email protected]. We will do whatever we can to resolve the issue.

How long does it take to process a return

Returns generally take 1-2 weeks to be delivered to our warehouse. Once delivered, returns are processed within 1 week after the package has been received.

Exchanges

As an e-commerce shop, we do not offer typical exchanges. If you would like to exchange your product in its original condition, please follow the return procedures outlined above and place a new order for your preferred item(s). You can do this at your earliest convenience by placing an order now so it ships asap, or you can wait until we’ve processed your refund.