The warranty policy applies to all dermatoscope produced by IBOOLO factory. In simple terms, we offer a 2-year warranty that covers your products from any manufacturing flaws or defects. It does not cover damages from accidents or misuse.
Warranty Length
The dermatoscope is warranted to the owner for a period of TWO YEAR from the date of purchase, covering from any manufacturing flaws or defects.
What it Generally Covers
Defects in the original product assuming you are using the product in the manner it was designed. If it develops such a defect within the 2 years period,it will be repaired (i.e.a new or thoroughly reconditioned and inspected module will be installed or replaced and a dermatoscope of equal value and similar appearance will be supplied)at our option.
What it Generally Does Not Cover
IBOOLO will not provide any warranty service if dermatoscope shows evidence that it has been tampered with misused, abused, or altered. For example:moisture damage sufficient to affect the proper function of the PCBs, damage to the case; or visible cracking of the lens.
We do not cover warranties where the purchase was made outside of our verified resellers.






